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MRHC Receives Recognition For Excellence In Patient Care

Photo (left to right): Christie Heuton: Karen Nelson, RN, BA: and Shelby Dickson, RN

 

Manning Regional Healthcare Center has been recognized by the National Committee for Quality Assurance (NCQA) for patient-centered care. The healthcare facility has received the NCQA’s Patient-Centered Medical Home Recognition (PCMH) for their use of evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships. “PCMH gives our clinic the opportunity to give a higher quality coordination of care, all while still focusing on our patients and their satisfaction,” says MRHC’s Health Coach and registered nurse, Shelby Dickson. The NCQA is a model of primary care, combining teamwork and information technology to improve care, the patient’s experience and to help reduce cost. Assistant Director of Nursing at the Manning Plaza, Karen Nelson, says that the application process took a full year, and that everyone came together to put in the effort and hard work needed for this honor. She adds that the true benefit will be to the patients for many years to come in this three-year long recognition program.

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