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MidAmerican Addressing Delays In Rebate Payments

MidAmerican Energy is reporting delays in appliance recycling rebates due to the abrupt closing of the company that processed the payments. They are asking any customers who have recycled appliances and have not received payment within the period indicated at the time of pickup to contact MidAmerican Energy on their customer service line at 888-427-5632. MidAmerican Energy’s Appliance Recycling program offers rebates to customers who recycle old refrigerators, freezers and room air conditioners. They had contracted with Jaco Environmental to handle the pickup and recycling of the appliances and the processing of rebates for customers in Iowa, Illinois and South Dakota. On Nov. 23, Jaco officials informed MidAmerican Energy that the company was going out of business and would no longer be performing program duties. MidAmerican is now working with another vendor to handle appliance pickups and is scheduling for December and all other future pickups. MidAmerican Director of Energy Efficiency, Tina Yoder, says they apologize for any inconvenience this has caused and want to assure customers they are working to address the issues with outstanding rebate checks.

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